|Hello! And thank you for your interest in purchasing my quality cake decorating products.
VERY IMPORTANT! Please provide me with your mailing address and especially your telephone numbers in your first email to assure I can communicate with you, even if you are just asking for a price. There is a good reason for that.
Because back and forth emails lately can get lost in spam filters, I must receive your telephone number in case my communications with you are returned because of Internet issues.
I always respond within 8 hours of an order or price request, often within minutes. So, if you do not hear from me within that period of time, please call in the USA: 518-608-4341.
I pride myself on instant customer service. So, it is always good to remain at the computer for a few minutes after placing an order. Or, check again within an hour or so, in order to complete your purchase and have your questions answered quickly.
If you have not heard back from me within 24 hours of sending your email, then do contact me by phone, so I can take care of you promptly.
Thank you for your interest,
Scott Clark Woolley
|To estimate your shipping cost, click here!|
|I personally handle all orders from beginning to end, including boxing the items and shipping!|